Programme

CLICK HERE to download the full agenda

Attend in-depth sessions that cover topics such as:

Future Gazing: How technology is revolutionising retail businesses
How can you ensure a consistent customer experience across channels?
What is the user case for both a mobile site and app, and how do you manage them both?
Expanding to other markets physically and online: Serving a multinational brand through technology
What technology major retailers are considering and what you should be looking out for
The future of global IT resources: Learning the lessons of other markets
Why social media matters for retailers: Incorporating social media technology into your business strategy
How has technology changed consumer behaviour and their interaction with brands?
Mobile commerce and contactless payments: Guidance, solutions and the practicalities of implementation
Business intelligence – how to make intelligence work for a digital age of retail

Exclusive NRF Arts workshops
Master classes on the latest retail technology – what they are, why retailers need them and how to effectively implement them
Interactive technology exhibition with on-floor demonstrations
Cocktail reception and VIP dinner for top European retail leaders

Paolo Cinelli, Chief Information Officer, IKEA Group
Dr. Christian Plenge, Head of Architecture, Integration & Innovation, Metro Systems GmbH
Dr. Wang Jian, Chief Architect and President of Cloud Computing, Alibaba Group
Nicholas Cumisky, Senior Industry Manager, Google
João Günther Amaral, Director for Business Development and Innovation, Sonae Distribuição
Wim van Herwijnen, Chief Information Officer, Real-Hypermarkets

Click here to download the full agenda